SaaS Subscription Agreement
This SaaS Subscription Agreement supplements our Terms of Service and covers the specifics of your paid subscription to OrgAlyne.
1. Plans and trial
New organizations receive a 14-day free trial with full access to the product. At the end of the trial, continuing to use OrgAlyne requires choosing a paid plan.
| Plan | Included users |
|---|---|
| Board | Up to 12 users |
| Chapter | Up to 40 users |
| National | Custom, by agreement |
Current pricing for each plan is shown on our pricing page.
2. Billing
Subscriptions are billed in advance on a recurring monthly (or annual, if selected) basis through Stripe, our payment processor. Your subscription renews automatically until canceled. If a payment fails, we'll attempt to notify you and may suspend access if the issue isn't resolved within a reasonable period.
3. Changing or canceling your plan
You can upgrade, downgrade, or cancel your subscription at any time from Settings within the product. Canceling stops future billing; it does not retroactively refund the current billing period unless required by law or otherwise agreed.
4. User limits
Each plan includes a real, enforced limit on the number of active users. If your organization needs more seats than your current plan allows, you'll need to upgrade before inviting additional people.
5. Service availability
We aim to keep OrgAlyne available and reliable, but do not currently commit to a specific uptime percentage or formal service-level agreement outside of a National agreement that states otherwise.
6. Data upon cancellation
See the Data retention section of our Privacy Policy for what happens to your organization's data after cancellation.
Contact
Billing questions: hello@orgalyne.com